Water damage is one of the most common reasons for insurance claims. A burst pipe, sump pump failure, a leaky appliance, or a flooded basement, these are just a few ways to discover how quickly water can damage your home or business.
The damage that water does to the structure of a building is often hidden behind walls and cabinets, under carpets, and in various other unseen areas. If these places are left with high moisture content, the structure could suffer a fungal infestation later. Water’s destructive tendencies create the need to handle these losses quickly and correctly.
The remediation process on a water loss should begin, within seventy-two hours. This does not account for bacteria and viruses which can grow much quicker. When water invades a structure time is of the essence. The sooner the drying process can begin the easier the remediation process. Proper cleaning and drying techniques can make all the difference when protecting against the start of a mold contamination.
FloodResponse911 offers Complete Water Restoration Services Including:
- 24 Hour Emergency Response Service, within 60 minutes guaranteed
- Water Extraction and Cleanup
- Complete Structural Drying and Cleaning
- Flooded Basement Clean Up
- Damage Assessments and Free Estimates
- Water Removal
- Flood Damage Clean Up
- Water Clean Up
- Sewage Damage Clean Up
- Water Damage Repair
- Restoration of Fine Upholstered Goods and Woven Rugs
- Carpet Drying and Cleaning
- Complete Documentation Package
Preventing Further Damage / Do s and Don’ts
Water Damage Do’s 614-261-0000
- Do call FloodResponse911 for immediate help, and to mitigate any further damages.
- Do remove as much excess water as possible by mopping and blotting with clean white towels.
- Do turn on air conditioning for maximum drying in summer, open windows to speed drying in winter.
- Do use dehumidifiers if available. Use fans to circulate air and assist drying if the damage just happened.
- Do remove rugs from wet wall-to-wall carpeting.
- Do lift draperies off carpet, loop through a plastic (not wire) coat hanger and place the hanger on the drapery rod.
- Do open drawers and cabinet doors for complete drying.
- Do punch small holes in sagging ceilings to relieve trapped water (don’t forget to place a bucket underneath).
- Do wipe water from wood furniture after removal of lamps and tabletop items.
- Do move photos, paintings, and art objects to a safe, dry location. Open suitcases and luggage to dry, in sunlight if possible.
- Do remove wet fabrics and dry them as soon as possible. Hang furs and leather goods to dry separately at room temperature.
- Do remove damp books from shelves; spread out to dry or freeze them. If damage occurs during a cool season leave heat on 70 °F; if damage occurs in summer, use an air conditioner if available.
- Do remove and prop up wet upholstery cushions (check for possible bleeding).
- Do place aluminum foil, china saucers or wood blocks between furniture legs and wet carpeting.
- Do remove all contents possible from the affected area(s) to speed up drying time.
- Do dry wet contents in a timely fashion.
Water Damage Don’ts
- Don’t leave books, magazines or other colored items on wet carpets or floors.
- Don’t use your household vacuum to remove water.
- Don’t use TVs or other appliances while standing on wet carpet or floors, especially not on wet concrete floors.
- Don’t turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging from retained water.
- Don’t go into rooms with standing water if the electricity is still on.
- Don’t go into flooded basements with standing water or raw sewage.
- Don’t lift tacked down carpet without professional help. Lifting the carpets incorrectly could promote shrinkage or backing deterioration.
Nine Steps If You Have Water In Your Home
1: Stop the Source.
Turn off main valve to the whole house if need be. Don’t know where or how? Now is the time to learn. Ask a spouse, plumber, the handyman neighbor, whoever. It will save you a lot of grief later. A few minutes saved may make gallons of water difference and subsequently the time it takes to clean it up.
2: Check the SAFETY.
Turn off any breakers to the affected rooms and unplug any electrical appliances, until you know for certain they are safe. Watch your step as mud and water can be slippery. Rescue the most valuable items, sentimental things first. In this situation, time is of the essence.
3: Protect Your Home From Further Damage.
Cover holes in roof or move damageable items to higher ground, if not possible to move large furniture, set up on wood blocks or Styrofoam, as rust and furniture marks are the hardest to remove from carpet.
4: Evaluate the Situation.
How much water got in the house? If it is a small to medium amount and it is clean water (rain, or tap), then you can probably handle it, and if it only effects hard surfaces and floors.
5: Call Your Insurance.
Call your insurance agent if it is beyond your scope. The faster you get going the more you save, and less headaches for everybody.
6: Remove the Water/ Get Professional Help.
If you can, sweep out, mop and/or vacuum as much water as possible, and wash and dry any fabrics that you can. Get as many fans as you can to start air movement. Air movement is as important as temperature for drying purposes. Dehumidifiers can lower the room humidity and thus cause the surfaces to dry faster. If the carpets have gotten wet, it is prudent to call a professional restoration company immediately, since water can run underneath the surface and cause problems later, such as mildew, molds and bad odors. FloodResponse911 has the tools to test to see where the water is EVEN BELOW the obvious surface. FloodResponse911 is certified, trained, and has the equipment and experience to do the job right for you.
7: Check the Source.
If the water that has come in is from rising flood waters, or unsanitary sources, such and tubs or sinks it is called “gray water” and precautions must be taken. Use gloves, rubber boots and use disinfectants on surfaces during and after the drying process. Call FloodResponse911 immediately to mitigate further damage.
8: Size & Time Frame.
If there is an unusual amount of water, or it has set long enough on the floor it probably means that the water has started to permeate the walls. A professional is needed to handle this kind of disaster for you. FloodResponse911, can apply anti-microbial (chemicals to prevent mold from starting and also deodorizes at the same time) to all surfaces and even into wall cavities sometimes without removing the wall surface, (certainly an advantage, it can save time and money, and for your convenience it gets your life put back together sooner.)
Do the basics, call your insurance agent and request that a professional restoration company come and do the job “Right”. Most people only think of getting the water out of the carpet but, “Right” includes not only the water extraction, but working to prevent long term damage to the structure, including walls & ceilings. Quick drying of all surfaces including under carpets and the carpet pad is necessary.
9: Sewage – USE EXTREME CAUTION.
Keep pets and children away. You are dealing with a health hazard. You must have professional help as this situation is beyond the scope of home-owners. The pollutants in this “black water” have been known to kill. What drastic measures needs to be taken? All carpet and pad must be thrown away, sheet rock removed and disposed of, and remaining materials must be disinfected and sanitized. A professional restoration company is a life-saver in a situation like this. Call us immediately!
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